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CWS Impact Windows & Doors in Boca Raton: What to Know First
We’re an independent CWS service provider in Boca Raton, and we repair and replace CWS impact windows and doors without the runaround. Most CWS impact window repairs in Boca Raton homes take us a single visit, with parts sourced and installed the same day when the failure is routine. You’ll get straight pricing on the phone, a written line-item quote before we touch anything, and a real person who answers when you call.
This page is for homeowners in Boca Raton who already have CWS impact windows or doors and need them fixed, adjusted, or replaced by someone who knows the product line. If you’ve got a CWS sliding door that drags, a window that won’t seal, or a frame that’s started to pull away from the stucco after a storm, call (561) 264-1337. We’ll tell you what’s actually wrong and what it costs to make it right.
How CWS Products Fail - and How We Fix Them
CWS makes a solid impact product, but every window line has its habits. Here’s what we see on CWS units in Boca Raton, season after season:
- CWS Series 6000 casement windows: crank mechanism wear. The operator gears on these casements strip after years of salt air and daily use, especially in waterfront Boca Raton homes where the morning dew carries salt. The window still looks fine, but the crank spins without moving the sash. We replace the operator assembly and re-align the sash, which restores the seal without touching the impact glass.
- CWS 800 Series horizontal sliders: roller failure on the heavy panel. Impact-rated sliders carry double-pane laminated glass, which is heavy. The original rollers on the active panel flatten over time, and the door starts grinding against the track instead of gliding. Homeowners in neighborhoods like Boca Teeca and Camino Gardens call us about this one constantly. We pull the panel, replace both rollers with load-rated aftermarket units, clean the track, and set the height so the panel locks square.
- CWS fixed impact windows: seal delamination at the glass perimeter. On older CWS fixed units, the edge seal between the laminated glass and the frame starts to separate after a decade of direct sun on east-facing elevations. You’ll see condensation inside the glass or feel a draft at the frame edge. The fix is either a full re-seal and re-bed of the glass unit or a glass replacement if the lamination has started to fog. This is one we catch early because replacement glass from CWS has a longer lead time than the aftermarket laminated glass we stock locally.
- CWS French door astragals: warping at the meeting rail. CWS French impact doors take abuse from wind-driven rain, and the astragal (the vertical strip where the doors meet) can warp or pull away. When that happens, the doors lock poorly and water finds the threshold in a hard storm. We replace the astragal, re-bed the threshold, and align both active and passive panels so the lock throws clean.
- Hurricane shutter integration: header and track misalignment. Plenty of Boca Raton CWS installs use roll-down shutters over the window openings. If the shutter track was mounted to a warped header, the shutter binds partway down. We square the header, re-mount the track, and test the full drop before we call it done.
Our CWS Impact Windows & Doors Process
Here’s how a CWS service call goes when you call TruePane:
- 1
You call (561) 264-1337 and talk to a person. Not a script. We ask what the door or window is doing, how long it’s been doing it, and whether you’ve had any prior work on it.
- 2
We schedule the visit and show up on time. Uniformed, background-checked, and carrying the tools and common CWS parts we stock in the truck.
- 3
We diagnose before we quote. Every opening measured twice. We’ll tell you whether the part is OEM CWS or a proven aftermarket equivalent, and why we recommend one over the other. You get the quote on paper before any work starts.
- 4
We do the work in one visit when the repair is routine. No second appointment left hanging, no partial job waiting on a part we should have brought.
- 5
We test the unit the way a storm tests it. Water, lock, travel, seal. If it isn’t square and it isn’t sealed, it isn’t done.
- 6
We register the warranty layers in writing before we leave. Both manufacturer warranty layers, durations stated, and our Done Right Promise on the workmanship.
What CWS Impact Windows & Doors Costs in Boca Raton
Here’s the honest range for common CWS work in Boca Raton:
- Roller replacement on a CWS sliding door: $180 to $340 per panel.
- Crank operator replacement on a CWS casement window: $140 to $260.
- Astragal replacement on a CWS French door: $220 to $400.
- Fogged glass replacement on a CWS fixed impact window: $450 to $900 per lite, depending on size.
- Full CWS window replacement (frame and glass): $900 to $2,400 per opening, depending on series and size.
What moves the price: whether the glass is still good, whether the frame has pulled from the rough opening, and whether we’re matching an existing CWS series or quoting you a modern equivalent from another manufacturer line we carry, like PGT or Andersen. Call (561) 264-1337 for a free estimate. We’ll give you numbers you can plan around, not numbers that change when the invoice shows up.
Why Boca Raton Homeowners Call TruePane Windows & Doors for CWS Work
We’ve been serving Boca Raton for over four decades through a heritage that started with Dale Kessler’s father replacing jalousie windows in Boca Teeca every weekend. Dale grew up in this town, and he’s been measuring, setting, and sealing windows across Palm Beach County for more than twenty years since finishing his glazing coursework at Palm Beach State College. When you call us about a CWS unit, you’re talking to a company that knows the product, knows the climate, and knows the difference between a window that looks fixed and a window that is fixed.
If you own CWS but we determine a different line serves your opening better, we quote side by side on paper. We’re authorized installers for more than a dozen manufacturers including, and PGT, so you see the full picture before you spend a dollar. And every job carries the Done Right Promise: if it’s not done right, we make it right. No arguing.
FAQs
As an independent CWS service provider, we perform repairs that keep your existing warranty intact by using warranty-safe practices and documenting every step. We’ll tell you plainly if a repair falls inside or outside the original CWS warranty terms, and we register both warranty layers in writing when we finish the job.
Routine CWS parts like rollers, crank operators, and astragals are on our trucks or sourced from local suppliers same-day in most cases. If a CWS glass unit needs to be fabricated, that’s typically one to two weeks. We’ll tell you the truth on the first call, and if you’d rather not wait, we’ll quote a same-spec aftermarket glass option side by side.
If the frame is square, the glass is clear, and the failure is a mechanical part, repair usually wins. If the frame has pulled from the rough opening, the seal has failed inside the glass, or the unit is more than 15 years old and fighting hurricane code updates, replacement starts to make more sense. We’ll give you both numbers and let you decide.
Yes. When a CWS replacement requires a permit under Boca Raton building code, we pull it, schedule the inspection, and make sure the job passes. No open permits left on your property, no missing paperwork.
No. The quote we hand you is the price you pay unless the wall itself reveals something hidden on opening that changes the scope, and we show you before we proceed. Most of our CWS work comes in at exactly the written line-item price.
For a free estimate on CWS impact windows and doors in Boca Raton, call (561) 264-1337. A live person answers, day or night.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Boca Raton and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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