CGI Impact Windows & Doors Nationwide | TruePane Windows & Doors

CGI Impact Windows & Doors in Boca Raton: What to Know First

We install, repair, and service CGI impact windows and doors throughout Boca Raton as an independent CGI service provider. Typical turnaround on a repair runs three to seven days once parts are in hand, and a full replacement of a standard impact window or door is usually scheduled within two to three weeks of your approved quote. Pricing is honest and fixed before we start, written line by line, no change orders unless you change the scope. If you own a CGI product and something doesn’t open, seal, or lock the way it should, call (561) 264-1337 and tell the person who answers what you’re seeing.

Call (561) 264-1337

This page is for Boca Raton homeowners who bought CGI windows or doors, often years ago, and want a company that knows the product well enough to fix it right without voiding the warranty or charging for work that doesn’t need doing. We’ve been serving this market since 2008, and we still answer our own phone.

How CGI Products Fail, and How We Fix Them

CGI builds a serious impact product. The extruded aluminum frames on their Estate Collection and the heavier Tribute line are among the stiffest we work with anywhere in Palm Beach County. But every window and door lives in the real world, and in Boca Raton the real world means salt air, afternoon thunderstorms, and a sun that cooks western exposures five hours a day. Here’s what we actually see on service calls.

• Roller assemblies on CGI sliding glass doors grind or seize. The classic symptom on older CGI Estate and Tribute sliders is a door that moves fine in January and turns stubborn by August. The cause is usually the original nylon rollers loading up with sand and salt grit that works past the track covers. We don’t grease a worn roller, we replace it, and when the OEM part is no longer stocked we use a commercial-grade aftermarket roller with sealed stainless bearings that holds up better than the original did in the first place.
• Weep holes in the frame clog and water finds the interior sill. CGI designs their frame with drainage channels that shed water through small weep openings along the bottom track. In Boca Raton, pollen, dirt, and the crust that builds up on east and southeast facing exposures can plug those holes inside of three years. The symptom is water beading on the interior track after a hard rain, not a failed seal. We clear the channels, verify the slope of the sill, and show you where to keep an eye on them.
• Interlocking hardware on French doors drifts out of alignment. CGI French door pairs whether from the Estate or Tribute line depend on a center astragal that has to stay dead vertical for the top and bottom bolts to throw correctly. Houses shift. Slabs settle. In some Boca Raton neighborhoods where the soil expands and contracts through the wet and dry seasons, a French door that locked cleanly at install can fight you within a couple of years. We reset the panel alignment rather than forcing hardware, because forcing hardware is how strike plates get chewed up and warranties get voided.
• Glazing gaskets shrink and the glass starts to rattle inside the frame. CGI’s laminated impact glass is set in a gasket system that keeps it from moving inside the aluminum channel. On western exposures in Boca Raton, that gasket material can shrink over a decade of afternoon heat, and the first sign is a subtle rattle when you close the panel or when a gust hits it. It’s not a structural failure. But left alone, a moving lite wears the gasket further and eventually lets water sit against the frame. We re-glaze the panel, which restores the seal and keeps the warranty intact.
• Lock cylinders and multi-point mechanisms stall from corrosion. CGI entry doors and some Tribute casements use multi-point locking systems that throw bolts at the top, bottom, and center of the panel. The weakest link in any multi-point system is the gearbox that drives those bolts, and in a coastal climate like Boca Raton’s, they take on moisture and start to bind. We carefully disassemble, clean, and lubricate with a corrosion-inhibiting lubricant rather than spraying anything into the mechanism, because the wrong spray inside a lock body gums it up worse than the salt did.

Our CGI Impact Windows and Doors Process

We treat every CGI job like it’s the one the homeowner will judge us by, because it is. Here’s how a repair or replacement typically goes from your first call to the final walkthrough.

1. 1
   You call (561) 264-1337 and a person picks up. No phone tree. Describe what you’re seeing, and we’ll tell you honestly whether it sounds like a repair call or a replacement conversation. We’ll schedule a visit at a time that works for you.
2. 2
   We measure and diagnose on site. Our technician checks the frame for square, inspects the rollers, gaskets, hardware, and glass, and measures every opening twice. If it’s a repair, we tell you then and there what it needs. If it’s a replacement, you get a side-by-side quote on paper so you can see exactly what each line costs.
3. 3
   We decide OEM versus quality aftermarket, out in the open. Some parts only come from CGI and we use them. In other cases, like rollers or gaskets, a commercial-grade aftermarket component outlasts the factory original. We’ll show you the difference and let you decide, because it’s your house and your money.
4. 4
   We do the work without rushing. One technician, one job, and the time it takes to do it right. We set frames square, shim properly, seal with materials rated for South Florida exposure, and torque hardware to spec.
5. 5
   We test in front of you. Open, close, lock, unlock, and cycle every panel. Check that the glass seats firmly in its gasket and that drainage paths are clear. If anything is off, it gets corrected before we call the job done.
6. 6
   We register both warranty layers before we leave the driveway. The Keystone Standard means the manufacturer warranty gets registered in writing, with durations stated, the same day the work is finished. And our Done Right Promise starts the moment we pack up.

What CGI Impact Windows and Doors Cost in Boca Raton

CGI is a premium line and the pricing reflects that. In Boca Raton, you should expect these general ranges for common jobs, assuming no unusual structural conditions.

• Roller replacement on a CGI sliding glass door: $180 to $340 per panel, including parts and labor.
• Hardware alignment and lock repair on a CGI French door pair: $220 to $450 depending on the condition of the strike plates and whether new hardware is needed.
• Re-glazing a CGI impact window due to gasket shrinkage or rattling glass: $200 to $500 per lite based on size and accessibility.
• Full replacement of a standard size CGI Estate single-hung impact window: $1,400 to $2,300 installed, depending on size, glass package, and frame finish.
• Full replacement of a CGI Estate sliding glass door, two-panel: $4,500 to $7,200 installed, with wider or multi-track configurations running higher.

What moves the price: opening size, whether the frame is salvageable or needs full replacement, the specific glass package CGI built into your existing unit, and whether the work is a straightforward swap or requires stucco patch and trim. We don’t give prices over the phone without seeing the opening. We do give free estimates in writing, and the price on the estimate is the price on the invoice. Call (561) 264-1337 to schedule one.

Why Boca Raton Homeowners Call TruePane Windows and Doors for CGI Work

Because when a high-end impact window or door starts acting up, the last thing you want is a generalist with a pickup truck and a guess. Our technicians know CGI. They know which years and which lines hold up, which parts are worth replacing versus repairing, and how to work on these products without voiding the manufacturer warranty. Every job we finish is covered by our Done Right Promise, and every warranty layer gets registered in writing before the truck leaves your driveway. If the pane is not true, the job is not done.

We’re also not tied to one brand. If a repair quote doesn’t make sense on an aging CGI unit, we can put Andersen, Pella, or PGT on paper beside it so you can see your options with real numbers. Dale Kessler grew up in the Boca Teeca neighborhood and he’s been setting windows square across Palm Beach County for more than two decades. We plan to be here in thirty years, and we work like it.

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