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CGI Sliding & Patio Doors: The Boca Raton Owner’s Guide
If you own a CGI sliding or patio door in Boca Raton and a roller, track, lock, or weather seal has failed, we stock the parts and install them for $180-$640 depending on what failed and which CGI series you have. Most slider repairs are completed the same visit because our trucks carry the common CGI-compatible rollers, handles, and seals. What usually brings a Boca Raton homeowner to this page is a door that suddenly drags, a handle that spins without engaging, or a patio door that won’t seal against the humidity that rolls in off the Intracoastal every afternoon.
Which CGI Models This Applies To
CGI manufactures sliding glass doors across several impact-rated and non-impact lines, and the parts are not all interchangeable. The most common series we service in Boca Raton homes are the Estate Collection sliders, the Targa Series, and the older Classic line. Each uses different roller assemblies, track profiles, and locking hardware. Here’s the compatibility gotcha that trips up homeowners ordering parts online: a CGI Estate roller from a 2015 door will not seat properly in a 2018 Estate track because CGI changed the roller housing depth by 3/16 of an inch mid-production. The only reliable way to identify your door is the silver manufacturer sticker on the top edge of the sliding panel when it’s open, which carries the series code and the glass make-up. If the sticker is gone, we measure the roller width, the track gap, and the stile depth before ordering anything.
On the OEM versus aftermarket decision: for CGI specifically, we recommend OEM rollers and lock mechanisms. The aftermarket equivalents we’ve tested wear faster in South Florida’s salt air and fine sand, and a roller that binds in the track will chew up the bottom rail over time. For weather seals and handle sets, a quality aftermarket part often performs as well as OEM at half the cost, and we’ll show you both options on paper before we install either. TruePane is an independent service provider, not affiliated with CGI, and we also stock parts for Andersen, and Pella sliding doors.
Signs Your CGI Sliding & Patio Door Is Failing
- The door shudders or grinds when you slide it. This is almost always a flat-spotted or corroded roller. In Boca Raton, the salt-heavy air near the coast accelerates roller bearing wear, and a roller that grinds today will gouge the aluminum track within a few months if it keeps getting used.
- The sliding panel has dropped and drags on the track. Rollers on CGI sliders carry the full weight of an impact-rated glass panel, and when the roller adjustment threads strip, the panel drops. You’ll see a wear line forming on the bottom track; that line is the track being shaved down every time the door moves.
- The handle spins but doesn’t move the latch. Inside many CGI sliders, the handle connects to the latch through a thin steel linkage. That linkage is the weakest point in the door and fails from ten thousand small usages over the years, not from one hard pull.
- You can feel air moving around the closed door, or daylight at the interlock. The wool pile weather seal on a CGI patio door compresses flat after years of Florida sun exposure and monsoon-season humidity. Once it’s flat, the door leaks conditioned air and lets in the fine dust that blows in from the Everglades every dry season.
- The door locks only with force, or the deadbolt won’t fully throw. This points to a misaligned interlock or a worn latch receiver plate. For an impact-rated door, a lock that doesn’t fully engage is a security problem and a hurricane-season problem, not just an annoyance.
Replacement Cost & What’s Included
Here’s the straightforward pricing we quote for CGI sliding and patio door part replacement in Boca Raton:
- Roller assembly replacement (both panels): $180-$340 installed, depending on the CGI series and whether the tracks need cleaning and re-lubrication
- Exterior handle and lock set: $140-$260 installed for a quality CGI-compatible set
- Complete weather seal replacement (wool pile and leaf seal): $90-$160 installed
- Track repair or replacement on the sliding panel bottom rail: $250-$640 installed, depending on how much of the rail has to be milled back
The range exists because a CGI Estate door and an older CGI Classic door take different parts at different price points, and sometimes the track damage is worse than it looked from the living room. Every quote is a written line-item price before we start work, and the price you sign is the price you pay. There are no change orders when we open the door and find something else. Every parts replacement we do carries our Done Right Promise in writing, and we register both warranty layers with the manufacturer before the truck leaves your driveway. Call us at (561) 264-1337 for a free estimate with the exact numbers for your CGI series.
DIY or Call Us?
Some of this work is safe for a careful homeowner. You can check whether the rollers are the problem by lifting the sliding panel slightly and watching whether the clunk or drag disappears. You can clean the track with a vacuum and a dry brush. You can inspect the weather seal by running your hand along the closed door edge and feeling for an obvious gap. What you should not do is attempt to pull the sliding panel out of the track. An impact-rated CGI glass panel weighs well over 150 pounds, and when it comes off the track the wrong way, it takes fingers, floors, and glass with it. We’ve repaired doors where that exact attempt went sideways. For any work that involves removing the panel, adjusting the rollers under load, or touching the interlock hardware, call us at (561) 264-1337. The estimate is free, and we’ll have a live person answer.
FAQs
CGI sliding door rollers in Boca Raton typically last 8-12 years in a door that gets daily use, but that number drops closer to 6-8 years for homes within a mile of the ocean, because the salt air corrodes the bearing seals and the rollers seize before the wheels wear out. If your door shudders or drags, the rollers are usually the cause, and we can replace them same-day. Call (561) 264-1337 to schedule a free estimate.
Most CGI sliding door problems can be repaired with a part replacement, not a new door, since the frame and glass on these doors are built to last decades. We replace the rollers, handles, locks, and weather seals; the door only needs replacing when the frame is physically bent, the glass is cracked, or the track has been worn through. Call (561) 264-1337 and tell us what the door is doing; we’ll tell you over the phone whether it sounds like a part or a panel.
A roller, handle, or weather seal replacement on a CGI slider takes 45 minutes to two hours on site, and because we stock the common CGI parts on our trucks, it’s usually done in a single visit. If your part has to be ordered from the manufacturer because you have an uncommon series, we’ll tell you that before you commit to the job. Call (561) 264-1337 to confirm we have your part in stock.
We stock the most common CGI-compatible rollers, handles, locks, and weather seals on our trucks and in our local shop, so we can usually fix your door the same day we see it. For the older Classic series and some Estate variants, we order OEM parts directly and keep you updated on the delivery window. Call (561) 264-1337 with your CGI series code and we’ll tell you what we have on hand.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Boca Raton and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
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A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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