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CGI Sliding Glass & Patio Doors in Boca Raton: What to Know First
CGI sliding glass and patio doors in Boca Raton are built to take a hurricane, but the hardware and rollers they ride on wear out long before the glass ever gives. Most repairs we handle are not glass failures – they’re track, roller, and lock problems on doors that are otherwise structurally sound. A typical CGI slider repair in Boca Raton runs $185 to $480 depending on hardware, and we can usually finish the job in one visit.
If you own a CGI door that drags, sticks, won’t lock, or lets water in at the sill, this page is for you. We’re TruePane Windows & Doors, an independent CGI service provider based in the trade Dale Kessler has worked since 2008. Call (561) 264-1337 and a live person answers, every time.
How CGI Products Fail - and How We Fix Them
- Rollers flatten on the 8600 and 8700 series sliders. CGI’s heavy impact-rated panels sit on nylon rollers that eventually develop flat spots, especially in Boca Raton where sliding doors get opened and closed year-round and salt air accelerates wear. The symptom is a door that rolls fine for three feet then hits a dead spot. We replace both rollers with weight-rated aftermarket sets or OEM parts, whichever the door’s warranty status calls for.
- Lock keepers drift out of alignment on the Estate Collection. The multi-point lock on CGI’s Estate sliders is strong, but the keeper plates are mounted into aluminum with short screws. Daily use over five or six years walks them a fraction of an inch, and the lock starts grinding instead of engaging. We re-square the keepers, machine new fastener points where needed, and set the door so the lock throws clean.
- Weep holes clog and the sill track floods. Every CGI slider drains through small weep ports cut into the bottom track. Boca Raton’s blowing rain and debris clog those ports, and then water sits in the track and creeps under the sill. We clear the weeps, verify the sill flashing is still sealed, and on older installs we add new drainage where the original design came up short.
- Interlock weatherstripping breaks down on the folding glass wall. CGI’s folding door systems rely on a thin vinyl interlock strip between panels to hold back driving rain. That strip hardens and cracks in the Florida sun after about six or seven years. We pull the old strip and install a fresh interlock, then test the door with a hose before we call it done.
- Panel sag from stripped adjustment screws. A CGI sliding panel that scrapes the track at the leading edge is usually not a frame problem. The adjustment screws that set panel height are soft brass, and a homeowner cranking them too hard strips the head. We extract the stripped screw, re-tap the seat, and set the panel height correctly so it rolls without dragging.
Our CGI Sliding Glass & Patio Doors Process
- 1
We listen and measure. When you call (561) 264-1337, a live person takes down what the door is doing, the model if you know it, and schedules a visit. No callback form, no voicemail.
- 2
The tech arrives and inspects. We measure the panel, check the track for wear, mark the lock alignment, and identify exactly which CGI series you have. Measurements happen twice, the way Dale Kessler has done it for over four decades.
- 3
We quote on paper before any work begins. We show you OEM and quality aftermarket options side by side, with prices, so you see what you’re buying and why one costs more than the other.
- 4
We do the repair or replacement. Rollers, locks, tracks, interlock strips, or a full new panel – the work happens in one visit whenever the parts load supports it.
- 5
We test the door under real conditions. We roll it open and shut a dozen times, throw the lock, run water at the sill, and check that everything holds square. If it isn’t square and it isn’t sealed, it isn’t done.
- 6
We register both warranty layers in writing. Any replacement part carries the manufacturer warranty, and our Done Right Promise covers the labor. You get the paperwork before the truck leaves the driveway.
What CGI Sliding Glass & Patio Doors Costs in Boca Raton
Repair pricing is honest and stated up front, not estimated after we take the door apart. Here’s where the market sits in Boca Raton right now:
- Roller replacement, standard CGI slider: $185-$320, including both rollers and track cleaning
- Multi-point lock repair or keeper re-alignment: $140-$260 depending on how far the hardware has walked
- Weep hole and sill drainage repair: $95-$190, more if flashing was installed wrong and needs to be redone
- Interlock weatherstripping replacement on folding doors: $240-$420 depending on the number of panels
- Stripped adjustment screw extraction and panel re-set: $85-$150
- Full panel replacement (impact-rated CGI panel, installed): $2,400-$5,800 depending on size, glass package, and frame finish
What moves the price is parts: OEM CGI hardware costs more and takes longer to get, where quality aftermarket parts are often in the truck. We show you both. Call (561) 264-1337 for a free estimate on your exact door.
Why Boca Raton Homeowners Call TruePane Windows & Doors for CGI Work
We are not the cheapest bid and we won’t pretend to be. What we offer is a square deal: a technician who knows CGI hardware, a quote in writing before work starts, and a company that still answers the phone after the job is closed out.
Every repair is backed by our Done Right Promise. If it isn’t right, we come back and make it right, no paperwork fight. The Keystone Standard means both manufacturer warranty layers get registered in writing before our truck leaves your driveway.
And because we service more than a dozen manufacturer lines, including PGT, CWS, ES Windows, and ECO Window Systems, we can tell you honestly when a non-CGI part is the better call for your door without trying to force a brand switch. A live person answers the phone 24 hours a day, 7 days a week. That’s how a company acts when it plans to be in Boca Raton for the next thirty years.
FAQs
Yes, and you should ask whether the repair is warranty-eligible before anyone touches the door. We are an independent CGI service provider, not a CGI representative, so we’ll tell you honestly if a repair falls within the manufacturer’s warranty window and whether the warranty requires OEM parts. If it does, we order OEM and register the paperwork. If it doesn’t, we’ll show you a quality aftermarket option that often costs less and performs the same.
Aftermarket rollers, keepers, and weatherstripping are usually on our truck or available same-week. OEM CGI hardware typically takes one to three weeks depending on the series, because the brand carries deep lead times on certain Estate and folding-door components. Call (561) 264-1337 and we’ll give you a straight answer on the part your door needs.
That’s a classic Florida symptom: the aluminum frame expands with heat and binds against the panel, which means the original install may have been set too tight or the panel height has drifted over years of use. We’ve seen it regularly in Boca Raton communities like Boca Teeca and the neighborhoods off Camino Real. The fix is usually a panel re-set and roller replacement, not a new door, and it’s a single-visit job in most cases.
Repair makes sense when the glass is intact, the frame is square, and the failure is hardware: rollers, locks, weeps, or interlock strips. Replacement is the right call when the frame is corroded through, the glass package is breached, or you want a different door style entirely. We’ll tell you which one applies to your door and quote both options side by side so the decision is yours.
No. We quote the job before we start and the price on the paper is the price on the bill. If we find something unexpected while the door is open, we stop, show you what we found, and re-quote before continuing. Call (561) 264-1337 for an exact quote – estimates are free.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Boca Raton and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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